Nancy is a divorced mother of three who is so busy raising her children that she's forgotten to take care of herself as well. With Christmas fast approaching, she decides to take her kids to the mall to meet Santa Claus, not knowing that her youngest daughter Emily has sensed her mother's sadness and is determined to use her time with Santa to make her mom happy again. Just a few days prior, Emily heard her mom say that all she wanted for Christmas was a compliment from a man, so that's exactly what she tells Santa. Ironically, Santa, as it turns out, is office supply salesman and struggling songwriter Benjamin, who ends up giving Nancy just what she wants for Christmas, and much, much more.