haha.....
everytime i call, i need to complain the product first...
"express" my feel how disappointed i am....
then, 70% of them will do something to "comfort" me...
such as just send me a new picture...
if they don't say anything.... i would start to yell ans shout.....
if they continous like that... i hang out....
try again tomorrow....
if the same thing happens... i would talk to the manager....
scare them i will send letter to their headquarter... blah blah blah.. just BS with them for a while......
it works 95%

yeah
i am thinking to write a book... haha

出埋書! 書名都幫佢諗埋

1). 如何成為一位成功的投訴者

2). 專業致電客戶服務

3). 爭敢最大收益

首先出版中及英版本, 然後再出埋法文, 西班牙 .... etc!! 發o羅!!

可能係續聖經後, 最多版本的書籍

今日有 potluck lunch, 個個都係到 hea 等食 lunch, 而明日又有now storm, 我估呢2 日都無乜人真係做野o羅!

百年之後﹐每個CS Dept都會將cho cho既像放o係部門入面,好似黑白兩道對關帝聖君
黎供奉!誠心上香,望cho君保祐他們有些好日子過。

haha.. 我有個名提議:  阿嘈教您嘈CS  

or CS嗌 Edmonton

i like this title: 如何成為一位成功的投訴者

i don't know what i should do for next week la
my area has 3 ppl.....
1 area lead and 2 engineers (me and my co-worker)
but they will take monday-wednesday off
also the big boss will take 3 days off....
i will be the only one in my area.....