原帖由
ultraegg 於 2009-3-3 04:00 AM 發表
真係好長, 但我係妳的話, 就同佢講system policy 係咁, 一係照做, 一係退房! 慳返d 氣暖肚好喎
個客係我未返工之前 check in 左啦....我地有佢既 credit card #....around 9pm 先叫個客 check out 有D 講唔過喇.....
因為個客既 stupid agent 係咁話 pre-paid....我唔想同佢再講野....so 我先打電話去 customer service 叫第 2 個 fax letter 黎....我知個 stupid agent 係唔會做....
仲有啊....my teacher 教落.....唔好同客講 policy 呢樣野....coz they can answer "that's my policy too"