just say it is too bad no service centre in your area.....

some companies they pay for shipping too.. but not all do

我都遇過呢個情況, 女性真係唔會比 shipping, 佢地覺得 under warranty 就係 under warranty, 唔應該花一分一毛!

多數係一人比一半, 你比 ship 去的錢, 佢地比 ship 返比你的錢

Here is the link for Air-O-Swiss warranty:
http://www.airoswiss.net/service/warranty.aspx

I think you can first file your case to them and see if there is a service centre in your area

Here is the nubmer you can call:  1-800-336-0326

really?  i wouldn't say 多數 wor.

Thanks ah_cho.

haha~~
just like me, i like to yell at the customer service no matter what
my $ is the most imporrtant~~~

I understand.  I pay $50 not because I don't care $.  I just worry about if the air is too dry, she will cough in the next day morning.  So I decide to pay $50, but seems she is not happy about it.    Maybe she think i am 怕事...